DJI Warranty Check & Device Verification
Check available DJI warranty status, activation information, DJI Care Refresh details and service information through DJI’s official Device Info Inquiry service.
Verify Your DJI Device
Use serial-number lookup or your DJI account.
Check by Serial Number
Enter your DJI product serial number in DJI’s official Device Info Inquiry service to view the information available for your device.
Check a DJI Account-Bound Device
If your product is linked to your DJI account, use DJI’s bound-device option to select the registered product.
CHECK MY BOUND DJI DEVICE →What Can You Check?
DJI’s official service can show available information for supported products, including:
Activation Information
View the activation time recorded for a supported device.
Warranty Status
Check available warranty-period information for your product.
DJI Care Refresh
View applicable Care Refresh and remaining service information.
Repair Information
See available repair-service history where supported.
Device Verification
Retrieve the device information available through DJI’s system.
Bound Devices
Select a supported product already linked to your DJI account.
How to Check DJI Warranty Online
Use DJI’s official Device Info Inquiry service and follow these four steps.
Find Your Serial Number
Check the product, packaging or applicable DJI application.
Open Device Info Inquiry
Open DJI’s official device information service.
Enter the Serial Number
Enter the complete serial number exactly as shown.
Review the Results
Check the activation, warranty and service information available.
DJI Activation Date vs. Warranty Period
The activation date is useful device information, but it should not automatically be treated as the warranty start date.
DJI Activation Date ≠ DJI Warranty Start Date
Warranty eligibility and duration are governed by DJI’s applicable warranty and after-sales policies. Keep your original invoice or proof of purchase if you need warranty assistance.
DJI Serial Number Lookup
Enter the complete serial number in DJI’s official Device Info Inquiry service to retrieve available information.
Original DJI Box
Look for the barcode label marked SN or Serial Number.
On the Product
The serial number may be printed on the product or its label.
DJI Application
For supported products, the serial number may also appear in the relevant DJI app.
What Can the Serial Number Help Check?
- Warranty information
- Activation information
- DJI Care Refresh details
- Repair-service information
- Available device information
Serial Number Not Recognized?
Check the characters carefully and make sure you are using the correct product serial number. If the problem continues, contact DJI Support with your product information and proof of purchase.
Enter the complete serial number exactly as it appears on the product or packaging.
Find DJI Flight Controller Serial Number
For supported DJI aircraft using DJI Fly, the flight-controller serial number can be accessed through the application.
The flight-controller serial number may differ from the serial number printed on the aircraft body.
Connect the aircraft to the remote controller.
Open DJI Fly and enter Camera View.
Tap the three-dot menu in the upper-right corner.
Select About.
Locate the displayed Serial Number.
DJI Care Refresh Check
DJI’s Device Info Inquiry service can show applicable Care Refresh information for supported products.
Validity
Check available Care Refresh validity information.
Remaining Services
View remaining replacement services where applicable.
Flyaway Coverage
Check available Flyaway Coverage information where applicable.
Care Refresh availability, eligibility and coverage vary by product and region. Check DJI’s current terms for your specific device.
DJI Care Refresh & Warranty Are Different
They are separate forms of product protection and should not be treated as the same service.
🛡️ DJI Manufacturer Warranty
Covers eligible product defects and failures according to DJI’s applicable warranty and after-sales policies.
🔄 DJI Care Refresh
An optional service plan that can provide additional protection for eligible products, subject to the applicable plan and conditions.
Check DJI Account-Bound Devices
If your product is already linked to your DJI account, you may be able to select it through DJI’s bound-device option instead of manually entering the serial number.
How to Check
- Log in to your DJI account.
- Open Device Info Inquiry.
- Select the bound-device option.
- Choose the DJI product you want to check.
When Is This Useful?
This method is useful when the product is already registered to your DJI account and the original packaging is not immediately available.
Availability and displayed information depend on the supported product and DJI’s current service.
Before Contacting DJI Support
Having the right product information ready can make warranty or after-sales assistance easier.
Product Model
Keep the exact DJI product model available.
Serial Number
Keep the complete product serial number.
Purchase Proof
Keep your original invoice, receipt or proof of purchase.
Repair Details
Keep any existing repair or case number.
Problem Description
Prepare a clear description of the issue.
DJI Support
Use DJI’s official support channels for active cases or product problems.
Buying DJI Products in Pakistan?
Looking for genuine DJI equipment in Pakistan? Camzon provides photography and videography equipment for photographers, filmmakers, content creators, studios and professionals.
Camzon provides this page as a convenient resource for checking DJI device information. Camzon does not operate DJI’s warranty database and cannot modify the activation, warranty, Care Refresh or repair information displayed by DJI.
For the most accurate and current information, always verify your device directly through DJI’s official service.
Frequently Asked Questions
Quick answers about DJI warranty, serial numbers, activation and Care Refresh.
How can I check my DJI warranty online?
How do I perform a DJI serial number lookup?
How can I check my DJI activation date?
Does the DJI activation date determine the warranty start date?
Can I check DJI Care Refresh online?
Where can I find my DJI serial number?
Can I check a DJI account-bound device?
What if DJI cannot find my serial number?
Is DJI Care Refresh the same as the DJI warranty?
Can every DJI product be checked through Device Info Inquiry?
Ready to Verify Your DJI Device?
Check available activation, warranty, DJI Care Refresh and service information directly through DJI’s official Device Info Inquiry system.
🔐 CHECK DJI WARRANTY NOW →Official DJI Device Info Inquiry • Direct from DJI
